Support
24/7 real humans · average reply 4 min
Contact us
- Live chatFastest · bottom-right bubble
- WhatsApp+1 (555) 010-2026
- Telegram@filmdutysupport
- Emailhelp@filmduty.com · under 1h
Setup guides
All articles →- FSAmazon Firestick6 min · Install the Filmduty app on Fire TV Stick and sign in.
- TVSamsung / LG Smart TV5 min · Watch on Tizen and webOS TVs with Smart IPTV or our app.
- ATAndroid TV / Box4 min · Google TV, Nvidia Shield, Mi Box and other Android boxes.
- iOSiPhone / iPad / Apple TV4 min · Install from the App Store and sign in.
- TMTiviMate (M3U / Xtream)3 min · Use Filmduty with TiviMate via Xtream Codes login.
- SMIPTV Smarters Pro3 min · Log in with Xtream Codes API in Smarters.
- PCWindows / Mac / Web2 min · Watch in your browser — no install needed.
- MGMAG / Enigma27 min · Set up MAG boxes with the portal URL.
FAQ
Do I need a credit card for the free trial?
No. Create a free Filmduty account, pick your device, and trial credentials arrive within 60 seconds. Each account can use the free trial once, and it expires automatically — no auto-charge.
Which devices are supported?
Smart TVs (Samsung, LG, Android TV), Amazon Firestick, Apple TV, iOS, Android, Windows, Mac, MAG boxes and Enigma2. Use our private Filmduty app or any M3U / Xtream player.
Will it buffer during big sports events?
Our anti-freeze technology load-balances across multiple servers per region. Duo plans and above get priority routing on match nights.
Can I watch on more than one screen?
Yes — the number of devices in your plan is the number of simultaneous streams. Upgrade anytime from the dashboard.
What payment methods do you accept?
Card, PayPal, Apple Pay, Google Pay and crypto (BTC, ETH, USDT, LTC). Available methods are shown at checkout.
Is there a refund policy?
Yes, a 7-day money-back guarantee on your first payment if the service does not work on your device after our support team has tried to help.
Still stuck?
Open a ticket — we already know your plan, server and devices.