Knowledge base

Install and sign in on every device

• Amazon FirestickInstall the Filmduty app on Fire TV Stick and sign in.
• Samsung / LG Smart TVWatch on Tizen and webOS TVs with Smart IPTV or our app.
• Android TV / BoxGoogle TV, Nvidia Shield, Mi Box and other Android boxes.
• iPhone / iPad / Apple TVInstall from the App Store and sign in.
• TiviMate (M3U / Xtream)Use Filmduty with TiviMate via Xtream Codes login.
• IPTV Smarters ProLog in with Xtream Codes API in Smarters.
• Windows / Mac / WebWatch in your browser — no install needed.
• MAG / Enigma2Set up MAG boxes with the portal URL.

Fix buffering, login and channel issues

• Fix buffering and freezingMost freezes are fixed in 2 minutes with these steps.
• “Invalid credentials” when signing inCheck spaces, capital letters and your subscription status.

Plans, payments, renewals and refunds

• Renew or upgrade your planKeep the same login when renewing or adding screens.
• Refunds and the money-back guaranteeHow the 7-day guarantee works.